Frequently Asked Questions

Questions & Answers About Your Glovebox

The most common questions about service, purchasing, sales, and accessories—answered briefly. You’ll find more detailed information in our guide. Can’t find your question here? Ask us directly.

General

General Information on KeT & Gloveboxes

What does KeT Boxsysteme do?

We are a manufacturer-independent specialist company for glovebox systems: Maintenance & repair, sales of new MBraun systems (used gloveboxes through our partner ml-resale.com), purchase & recycling, refurbishment/decontamination, relocation services, lab liquidation, as well as accessories and consumables.

Which manufacturers do you work with?

We work with a variety of manufacturers—including MBraun, GS Glovebox, Jacomex, and Inert. This means you don't need a different point of contact for each system.

Who is your offer aimed at?

Exclusively for business customers (B2B)—research institutions, industry, and universities.

In what field do you work?

We serve customers in Germany, Austria, and Switzerland. We are based in Rietz-Neuendorf, Brandenburg.

Maintenance & Service

Maintenance, Repair, and Calibration

How often does a glove box need to be serviced?

That depends on how they're used. Gloves are visually inspected on an ongoing basis; leak tests and sensor calibration are usually recommended once a year or once every two years. For more information, see the guide: Maintaining a Glovebox.

What are the benefits of a maintenance contract?

Predictable schedules, fixed costs, early detection of wear and tear, and a dedicated point of contact for all manufacturers. Our KeT Care 360 maintenance contract is available in three tiers (Eco, Standard, Premium)—see Maintenance & Repair.

Can you calibrate the O₂ and H₂O sensors?

Yes, for all manufacturers—either individually or as part of routine maintenance. For details, see the guide: Calibrating Sensors.

Do you also check the box for leaks?

Yes. We use a pressure test to determine the leak rate and locate leaks—see the guide: Leak Testing & Leak Rate.

Buying, Selling, and Moving

Buying, Selling, Moving, & Liquidation

Where can I find new and used glove boxes?

We supply new equipment from the complete MBraun product line (see Sales: New & Used Equipment). You can purchase inspected, refurbished used gloveboxes from our partner ml-resale.com; we handle the refurbishment of this equipment. Learn more in the guide: Buying—New or Used?

Do you also buy used or defective glove boxes?

Yes, from any manufacturer—with or without gas cleaning, even if they need to be overhauled. We handle the appraisal, disassembly, and pickup. See the “Recycling & Purchasing” section for details.

Do you handle the relocation of a glove box?

Yes—dismantling, transport, installation, and commissioning at the new location, all from a single source, with as little downtime as possible. See the guide: Moving a Glovebox.

Can you dismantle an entire laboratory?

Yes. We safely dismantle glove boxes and equipment, dispose of hazardous materials in compliance with the law, and document everything. A potential purchase can reduce costs—see “Laboratory Liquidation.”

Accessories & Supplies

Accessories, Gloves, and Filter Media

Do you sell gloves for my glove compartment?

Yes, they come in various materials and sizes. Please let us know the manufacturer, size, and port diameter. You can find the important details in the guide: Changing Gloves.

Do you supply molecular sieves, copper catalysts, and activated carbon?

Yes, for all manufacturers—including filter filling upon request. Background information in the guide: Glovebox gas purification.

Do you manufacture custom-made transport and lock boxes?

Yes. Custom-fit for mini and large airlocks, available in PLA, ABS/ASA, or antistatic materials, and as custom-made products upon request. See the guide: Transport & Airlock Boxes.

Why don't you list prices on the website?

Since accessories and service depend heavily on the manufacturer, model, and condition, please describe your system to us, and we'll provide you with a customized quote.

Can't find your question here?

Write to us—we'll answer your question and provide manufacturer-neutral advice about your glove box.

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